VW launches online ordering

NO SOONER DO WE suggest that the coronavirus pandemic will change the way we buy our cars than Volkswagen announces customers can now configure and purchase their new vehicles from the comfort of their couches.

All new Volkswagens from the Polo city car to the Crafter commercial vehicle are included in the new online purchase process.

When the car is configured to personal requirements and the $500 deposit put down, the designated dealer makes contact within 48 hours to complete the purchase and manage delivery.

“This enables customers freedom to purchase anytime while continuing to support our dealer network, which remains our brand’s frontline and continues to do a great job even in these unprecedented circumstances,” Volkswagen Director Customer Experience & Marketing Jason Bradshaw said.

Customers can also enter the registration of their current vehicle to receive an online trading valuation, which gives the likely value range of the vehicle subject to dealer inspection.

All new Volkswagens come with five-year factory warranty and a choice of service packs.

This month sees the release of the T-Cross, Volkswagen’s first compact SUV of this type. The T-Roc has been available for online order since January.