LEXUS AUSTRALIA HAS ANNOUNCED that it will initiate a safety recall involving NX350h, NX450h+ and LX600 vehicles produced between November 2021 – April 2022 (inclusive). There are approximately 911 vehicles involved in the Australian market.
Under particular circumstances, a software error may cause the Vehicle Stability Control system (VSC) to not default to the ‘ON’ status when the vehicle is next started. These circumstances are: if the VSC switch is manually turned off and the brake pedal is continuously operated between when the vehicle is shut down and then restarted; this may cause the VSC to not return to the default setting ‘ON’ status at the next ignition cycle. This results in a non-compliance with Australian Design Rules (ADR) 88/00.
For all involved vehicles, Lexus Dealers will update the Skid Control Electronic Control Unit (ECU) software free of charge to vehicle owners.
It will require approximately up to one hour to update the software of the Skid Control that operates the VSC. However, depending on the Dealer’s work schedule, owners may be required to make the vehicle available for a longer period of time, with alternative transport support available to owners.
Lexus Australia will provide all owners of involved vehicles details of this safety recall campaign by SMS, email and mail to their last known address. To update your contact details, please call the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday 8.00am to 6.00pm AEST) or visit www.lexus.com.au/owners/update-details
Owners with additional questions or concerns are asked to please contact their local/preferred Lexus Dealer in the first instance or the Lexus Customer Assistance Centre on 1800 023 009 (Mon-Fri 8.00am-6.00pm AEST). Please quote your 17-digit Vehicle Identification Number (VIN).