TOYOTA’S RUN OF RECALLS continues. Toyota Australia has announced that it will initiate a safety recall involving Prius vehicles produced between June 2021 and July 2021. There are 17 vehicles involved in the Australian market, of which seven have been delivered to customers.
In the involved vehicles, a software error can cause a control computer (hybrid vehicle ECU) to erroneously determine that it does not have the correct information about the transmission position. This can occur if the shift position is changed during a short window of time when the computer is checking the system status.
In this instance, warning lights will illuminate and the hybrid system will shut down resulting in loss of motive power. If the vehicle loses motive power while being driven at a higher speed, this could increase the risk of a crash.
For all involved vehicles, Toyota dealers will reprogram the hybrid control ECU software free of charge to vehicle owners.
It is expected that the remedy will take approximately one hour. However, the Dealer’s work schedule may require the owner to make the vehicle available for a longer period of time.
Toyota Australia will contact all owners of involved vehicles with details of this safety recall campaign by SMS, email and/or mail to their last known address and phone number. Owners are asked to keep their contact details up to date with Toyota so future communications can be received.
Owners with additional questions or concerns should contact their local/preferred Toyota Dealer in the first instance or the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-6.00pm AEST) and quote the 17-digit Vehicle Identification Number (VIN).
The recall affects just 17 Prius vehicles involved in the Australian market.